Cookies Policy

Last updated: March 8, 2026

This policy explains how Midcare uses cookies and similar technologies to improve your experience on our platform.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience. Midcare uses cookies and similar technologies (such as web beacons and local storage) to enhance our platform and provide you with a better, more personalised experience.

2. Types of Cookies We Use

We use the following categories of cookies: Strictly Necessary Cookies These cookies are essential for the platform to function and cannot be switched off. They enable core features like authentication, security, and session management. Performance & Analytics Cookies These cookies help us understand how visitors interact with our platform by collecting anonymous usage data. This allows us to improve our services based on real user behaviour. Functional Cookies These cookies remember your preferences (like language settings, login details, and region) to provide a more personalised experience. Marketing Cookies With your consent, these cookies track your activity across our platform to deliver relevant advertisements and promotional content.

3. Third-Party Cookies

Some cookies on our platform are set by trusted third-party services including: • Google Analytics — for website traffic analysis • Razorpay / Payment Gateways — for secure payment processing • Firebase — for app functionality and notifications These third parties have their own privacy policies and we recommend reviewing them.

4. How to Manage Cookies

You have control over how cookies are used: Browser Settings: You can configure your browser to reject or delete cookies. Note that disabling essential cookies may affect platform functionality. Cookie Consent Tool: On your first visit, you can choose which optional cookies to accept using our cookie consent banner. Opt-Out Links: • Google Analytics: https://tools.google.com/dlpage/gaoptout • Ad Personalization: https://adssettings.google.com Please note that opting out of certain cookies may limit some features of the platform.

5. Cookie Retention

Different cookies have different retention periods: • Session Cookies: Deleted when you close your browser • Persistent Cookies: Stored for a defined period (typically 30 days to 2 years) • Authentication Tokens: Valid for your active session or 30 days if "Remember Me" is selected

6. Updates to This Policy

We may update this Cookies Policy as our platform evolves or regulations change. Any updates will be reflected on this page with a revised date.

7. Contact Us

If you have questions about our use of cookies, contact us at: Email: privacy@midcare.in Phone: +91 1800-MIDCARE